Cart 0

FAQ

Do you make the needlepoints? 

No, I am always on the hunt for vintage needlepoints when I shop antique stores, flea markets, thrift stores. I only repair the needlepoints that I find.

Do you do special orders?

C'est Chouette Home is a bespoke business. I do not do custom orders, custom requests, or create using your supplies. I offer my own inventory only. Each pillow slip is one-of-a-kind and will not be reproduced. Thank you for your understanding.

Will you buy my old needlepoints? 

No. The hunting and gathering is part of the fun; the part I enjoy immensely. Because I enjoy it so much, I have ample stock, so I really don't need more.

Why are so many of the pillows round?

The shape of the pillows is determined by the shape of the vintage needlepoint. Most often I find needlepoint in already “in-the-round”. If the needlepoint is square or oblong, I will try to create a pillow using that shape. Because the needlepoints are vintage, all need re-blocking and sometimes I am unable to get them back “in square”, then a round pillow becomes more stable. I absolutely love the round tuffets, don't you?

Why do you use silk?

Silk has always been considered one of the finest fabrics made, sometimes considered more valuable than currency. Out of respect for our fore-mothers and fore-sisters who have spent so much time creating these lovely needlepoints, I feel adding silk is giving them the utmost respect. Don't you just love the feel of silk? I do.

Are the needlepoints clean?

Yes, they are as clean as I possibly can get them through hand washing with LA’s Totally Awesome All Purpose Cleaner®, a safe, naturally gentle, biodegradable soap. LA’s Totally Awesome All Purpose Cleaner® contains no harsh detergents, ammonia, or bleach. I also disinfect the needlepoints with an alcohol based disinfectant. I cannot, however, guarantee they are allergy-free.

May I clean my pillow or tuffet?

Because of the nature of vintage needlepoint, I recommend you use great care to keep them clean. You may spot clean them by using a spot-free cleaning solution on the silk sections and a wool spot cleaner on the needlepoint. Be warned, though, that vintage colored wool used in the needlepoint are not stable and may bleed. Some of the silks may not be color fast. The pillows and tuffets are not washable by hand or by machine.

When will my pillows arrive?

Pillows purchased throughout the week are shipped the following Monday morning. I ship USPS Parcel Post so you should receive your pillows on Friday. If you are needing a pillow sooner, please contact us and I  will arrange for USPS Priority. Of course, USPS International will take a bit longer.

Do you wholesale your pillow and tuffets? 

No. Thank you for asking, though. 

Will you make a pillow from my old needlepoint?

No. That is not my business model.

Do you have a catalog?

No. The needlepoints are all vintage, purchased on the secondary market, making them one-of-a-kind. The pillows and tuffets sell rather quickly and cannot be easily reproduced. Thus, making a catalog out-of-date almost immediately.

Do you do needlepoint finishing?

I am in awe of needlepoint finishers. While I treat my vintage needlepoints with the utmost respect, I only make pillows and tuffets. Finishers can do so much more and with far greater talent. There are many well-trained finishers available on the internet and one locally that I can recommend.